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Updates

ADVANCE NOTICE OF ANNUAL LEAVE

The workshop will close on Monday 5th June 2023 and will not reopen until Monday 12th June 2023.

You may email me during this time at marc@marcsbmw.com but please ensure you include a phone number, the registration number, make and model and a brief description o...

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Customer brought in a BMW 435d (F32) with a noise in the steering rack. BMW sell a steering rack repair kit, which is a modified bush we can fit into the steering rack for you. Call for more details.

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IS YOUR BMW OR MINI OVERDUE A SERVICE?

ANNOUNCING FAST FIT SERVICING AND BRAKES FOR 2023

Following Marc's successful hip replacement, and in a bid to keeping fit and healthy, Marc will be focussing on filling the workshop with servicing, brakes and MOTs during 2023.

We will be stocking genuine...

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Are the windscreen washer jets/nozzles blocked on your BMW. This is a common problem caused by the pickup in the reservoir bottle becoming obstructed by coagulated screenwash. You can see the “slime” in the photograph.

To resolve the issue, the screenwash reservoir has to be removed to allow a...

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We supply, fit and correctly register genuine BMW and MINI batteries. Many of the batteries we remove from BMW and MINI vehicles are the original battery fitted at the factory and are usually 10-years old (16 years is the record!)

With autumn/winter approaching, the colder weather takes a great...

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PHONE LINE PROBLEM NOW RESOLVED!

Took a while, but the phone is now working correctly after moving provider.

We're a small workshop, so if you call and can't get through we're either on the phone to another customer or busy in the workshop. Leave a message without as much information as possib...

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The workshop is closed on Monday 19th September 2022. We are also closed on Wednesday 21st and Thursday 22nd September.

When you choose to have your BMW or MINI serviced at Marc's Independent BMW, we ensure that your electronic service records are updated on BMW/MINI servers. We update your i-Drive and will stamp your service booklet if you choose to keep one in addition to the electronic records or you have an o...

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Take a look at this microsite built by Ian at Blue Meets White.

BMW X1, X3, 2 series, MINI with automatic gearboxes are prone to failure of the gearshift lever. Main dealer charge around £1,000 for this repair but Ian is able to repair the unit, rather than replace the whole thing for a fractio...

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Testimonials

3 months ago
Bought my BMW to Marc & Ian today. I have to say I was really impressed. As a female it’s always a little daunting bringing your car to garage but they diagnosed the issue to me and sorted the problem out. Fantastic price as well. We will definitely be returning for any future work on the car. All work was completed in the day as well so I wasn’t left without my car for too long. Really pleased with the service offered :)
- Clare L
2 months ago
When I took my car in Ian explained everything on the computer for me, and recommended what needed to be done, they carried out the service, when I collected the car they explained everything that had been done updated the service history on my idrive/service book. I was totally satisfied with everything they did and would recommend them to any one in the future. How nice it was to be thanked by both Ian and Mark before I left Barry Anderson
- Barry A
2 months ago
I bought my BMW X1 for rear brake pad replacement. What fantastic service, I was able to go for a short walk and had a phone call 45mins later to say my car was ready. Definitely use these guys again.
- Mark A

Midlands Independent BMW Specialist

OPENING HOURS

Monday-Thursday we open at 7:30am and close at 3:30pm latest.

Fridays, as a rule, we are closed but open when family commitments and demand permits.  

Saturdays are popular, so we reserve these exclusively for servicing including brake discs/pads and diagnostic sessions between 8am and 11am.

Our Google opening hours are always kept up to date.  They are shown on our website at all times.

WHO WE ARE

Marc's Independent BMW (MIB) has fifteen years BMW main dealer experience as a BMW technician and specialises in German vehicle servicing and diagnostic work. If you're looking for top quality vehicle servicing and repairs then get in touch today.

Supported by 20 years experience, our fully equipped workshop can quickly identify and resolve your BMW/MINI queries and repairs.

WHY USE MARC'S INDEPENDENT BMW

  • Our service offers significant savings on typical dealer costs.

  • We only use OE quality and genuine BMW and MINI parts.  All guaranteed for at least 12-months.

  • We update your i-Drive / Dash / Service Booklet as appropriate.

  • We have dealer level BMW/MINI diagnostic equipment which is constantly kept up to date.

  • We offer a mobile BMW/MINI diagnostic service.

  • We are VAT registered and used to dealing with warranty claims.

  • We can organise an MOT for your vehicle - and given sufficient notice, can service your vehicle on the same day.

  • Our quality approach to our work is reflected in our many 5* reviews by our loyal customers.

  • We are open and honest.

  • We don't fix things that aren't broken.  We treat your car as if it were our own.

  • We are BMW/MINI experts but there are limits to our knowledge, capacity and tooling for certain repairs.  If we cannot fix it, we'll be straight and tell you - not take your money and leave you in trouble.

MAKING AN APPOINTMENT OR OBTAINING AN ESTIMATE


  • Include as much detail as possible including the registration number of your vehicle.

  • We can't always quote without first seeing the vehicle.

SAME DAY APPOINTMENTS

We can often see you at short notice, however please telephone on 01922 279099 and leave a message if we are unable to answer.

Typical services available at short notice include:

  • Vehicle checks / vehicle inspections
  • Brake fluid service
  • Oil and pollen filter services
  • BMW diagnostic (plug in)
  • Basic BMW coding (not programming)
  • Changing of bulbs (subject to type)

REBOOKING OR CANCELLING APPOINTMENTS

We do not charge to rebook or cancel appointments.  We understand that your circumstances may change, and when they do, we kindly ask that you please inform us at the earliest opportunity so that we may offer the appointment to another customer.  Thank you for your understanding.

VISITING WITHOUT AN APPOINTMENT

We are always delighted to meet existing and new customers, and you're always welcome to call in.  However, please note the following:

  • If we have time to help you we will, without question, but there are times we are flat-out busy and will be unable to assist or will have to ask you to wait.  We'll always find a place in the diary for you!

  • Our opening hours vary.  We are usually on-site 07:30 Monday to Saturday.  Because we start early, once the booked work is done we go home.  If you plan on visiting us after 14:00 (or 11:00 on Saturday), we advise calling first to make sure we'll still be on site when you arrive.

FINDING US

Marc's Independent BMW are based in Aldridge, near Walsall in the West Midlands.  Our full contact details are shown below and the flag on the map (Google Maps) is exactly where our unit is located.  Entering our postcode into your satnav (WS9 8RL)  will get you close but please refer to the map for the final stage of your journey!  Look for the sign "Lion Industrial Park Units 8-11" and we're through the large metal gates to the left of the sign.

BREAKDOWN AND RECOVERY

We don't provide recovery services, but we often receive vehicles that have been recovered.  If your vehicle has broken down and you plan on having the vehicle recovered to us, please call us on one of the numbers shown below first.  DO NOT HAVE YOUR VEHICLE RECOVERED WITHOUT FIRST HAVING SPOKEN WITH US.  Vehicles arriving on recovery without first speaking with us will be refused.  

A growing number of people are not adhering to this reasonable request and unfortunately this growing trend of unauthorised recovery is accompanied by some individuals leaving their vehicles with us for prolonged periods  - we are not a storage company!  Expect to pay at least £50+VAT for initial diagnosis of the issue affecting your vehicle.  If we quote, and you do not wish to proceed with repairs, we fully understand.  Equally if you proceed with the repair, we're only too happy to add you to our family of delighted customers.

Once we contact you and inform you the vehicle is ready for collection, we expect the vehicle to be collected within 48 hours (unless we agree otherwise).  Vehicles not collected in this time will incur storage fees of £25+VAT per day.  Unfortunately the actions of the few, mean we are forced to introduce this policy.

BMW/MINI DIAGNOSTIC SERVICE

We offer a BMW/MINI diagnostic service, using dealer level diagnostic software at a fraction of dealer costs.  We combine this software with our experience which usually means we can find the issue affecting your vehicle quickly.

The intial diagnostic session costs £50+VAT and can be completed whilst you wait, usually in 20-30 minutes.

Approximately 75% of all issues can be accurately diagnosed in this time, and those which cannot will require further workshop time to accurately diagnose.  In some cases, we may be unable to perform the required repair, but have a network of trusted colleagues who we will refer you to for the final repair.  it doesnt happen often, but it is impossible to offer every repair on a vehicle.

If your vehicle is modified, mapped, or has been incorrectly assembled before it is presented to us, we cannot guarantee finding the problem quickly.  We are not tuners or remappers and the software we use is designed to perform optimally on vehicles in standard trim.

A diagnostic by definition is finding the problem or possible problems affecting the vehicle.  It is not a workshop repair - though on some occasions we've actually managed to repair the issue at the same time as correctly diagnosing the issue and without charging the customer any more than the initial diagnostic!

BLUE MEETS WHITE

Marc's Independent BMW recommends Ian at bluemeetswhite.com who provides BMW & MINI mobile diagnostics, coding and programming services.  When he's not out and about performing mobile diagnostics, you'll often find Ian at our workshop!

Contact Us

Contact

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  • 01922 279099

Address

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9
Lion Industrial Park
Northgate Way
Aldridge
Walsall
WS9 8RL
United Kingdom

Opening Hours

Mon:7:00 am – 3:00 pm
Tue:Closed
Wed:Closed
Thu:Closed
Fri:Closed
Sat:Closed
Sun:Closed
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